With an emphasis on safety, communication, and understanding, this course aligns with the latest UK healthcare guidelines and Welsh legal frameworks. Participants will learn through interactive content, real-life scenarios, and expert guidance, gaining the skills to protect themselves, their colleagues, and patients, while maintaining a compassionate approach to care.
Upon successful completion of this course, participants will be able to:
You'll learn about the causes of violence and aggression, strategies for de-escalation, risk management, and the legal and ethical considerations for handling such situations in Wales.
This course complies with the latest UK healthcare guidelines and protocols, with a specific focus on the legal and ethical frameworks in Wales.
The course is delivered online through an interactive Learning Management System, featuring dynamic content, scenario-based learning, and support from experienced professionals.
Healthcare workers in all roles and settings in Wales will benefit from this course. It contributes to professional development by equipping you with crucial skills for managing challenging situations, enhancing workplace safety, and improving patient care.
