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Updated: 29 Mar 2025
Health and Social Care
Care Certificate
Updated: 29 Mar 2025
Updated: 29 Mar 2025
20 People Recommended
Duration Minimum 30 mins
100% Online Course
365 Days Access
Instant Access and Certification
Full Voiceover
The Handling Information Awareness course is a core component of the Skills for Care Care Certificate, designed to provide healthcare professionals with the essential knowledge and skills to manage, share, and protect patient information securely. Handling information responsibly is crucial for maintaining patient trust, ensuring compliance with UK legal standards, and delivering safe and effective care.
This course delves into the principles of confidentiality, data protection, and ethical information management. Participants will explore key legal frameworks, including the General Data Protection Regulation (GDPR) and the Freedom of Information Act 2000, and understand their application in healthcare environments. The training emphasises secure systems, accurate record-keeping, and the procedures for addressing data breaches, enabling participants to uphold the highest standards of professionalism and integrity.
Aligned with UK regulations and best practices, this course equips participants with the knowledge and confidence to handle information ethically, ensuring patient privacy and organisational compliance.
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Learning Outcomes.
By the end of this course,participants will be able:
To identify key laws, regulations, and ethical standards governing the handling of information in healthcare settings.
To apply principles of confidentiality and data protection to safeguard patient information.
To implement secure methods for storing, managing, and sharing sensitive information.
To recognise and report information security breaches in accordance with organisational policies.
To utilise secure systems and technologies to maintain data integrity and confidentiality.
To communicate and share information effectively within the healthcare team while respecting privacy standards.
Course
Contents.
01
Introduction to Handling Information
Overview of types of information, organisational policies, and the importance of data security.
03
Confidentiality in Healthcare
Principles of confidentiality, the ‘need-to-know’ approach, and addressing breaches.
05
Secure Systems and Technology
Using secure systems, encryption, and technologies to safeguard data.
08
Workplace Policies and Agreed Practices
Understanding and adhering to workplace standards for information handling.
06
Accurate Record-Keeping
Ensuring accuracy in care plans, medication records, and patient support documentation.
09
Social Media and Confidentiality Risks
Managing risks to patient confidentiality in digital and social media contexts.
02
Legal Frameworks and Regulations
Detailed examination of GDPR, the Human Rights Act, and the Freedom of Information Act.
04
Managing Personal Information
Best practices for consent management, handling sensitive data, and reporting concerns.
07
Recognising and Reporting Data Breaches
Identifying breaches, mitigation measures, and organisational reporting protocols.
10
Fostering Trust Through Secure Information Management
Building professional relationships by upholding data privacy and ethical standards.
The Handling Information Awareness course provides healthcare professionals with the knowledge and skills to securely manage and protect patient information in compliance with UK legal and ethical standards. Covering confidentiality, legal frameworks, and secure systems, this training fosters trust, professionalism, and organisational compliance, ensuring the highest standards of care delivery.
Summary