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Fully accredited courses
Health and Social Care
Care Certificate
Updated: 29 Mar 2025

Understand Your Role

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Updated:
29 Mar 2025
20 People
Recommended
Duration
Minimum 30 mins
100% Online
Course
365 Days
Access
Instant Access and
Certification
Full
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The Understanding Your Role in Health and Social Care course, part of the Skills for Care, Care Certificate, provides healthcare professionals with a clear understanding of their roles, responsibilities, and boundaries within the workplace. Designed to promote confidence and effectiveness, this course demonstrates how individual contributions play a critical role in delivering high-quality, person-centred care in collaboration with multidisciplinary teams.

The course covers essential topics such as job descriptions, legal and ethical responsibilities, effective teamwork, and the value of professional development. Participants will explore the importance of adhering to workplace policies, fostering respectful relationships, and upholding the values of dignity, respect, and patient-centred care. By completing this training, healthcare professionals will be better equipped to navigate their roles with clarity and professionalism while ensuring the best outcomes for service users.

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Learning Outcomes.

By the end of this course,
participants will be able:

To define their roles, responsibilities, and boundaries within the healthcare team.

To understand and adhere to workplace policies, ensuring safe and effective care delivery.

To identify opportunities for professional development and appreciate the importance of continuous learning in improving healthcare practices.

To collaborate effectively with multidisciplinary teams to enhance partnership working.

To uphold healthcare values, including respect, confidentiality, and person-centred care.

To communicate effectively, fostering professional relationships and teamwork.

Course
Contents.

01
Introduction to Roles in Health and Social Care

Overview of healthcare roles, job descriptions, and their connection to the Care Certificate.

03
Legal and Ethical Responsibilities

Key legislation such as the Health and Safety at Work Act, GDPR, and confidentiality standards.

05
Teamwork and Collaboration

Best practices for working within multidisciplinary teams and enhancing partnership efforts.

08
Code of Conduct

An overview of the Code of Conduct for healthcare support workers and how to apply it in practice.

06
Health and Safety Responsibilities

Understanding health and safety obligations and adhering to workplace policies.

09
Reporting and Record Keeping

Importance of maintaining accurate documentation, reporting errors, and safeguarding confidentiality.

02
Working in Agreed Ways

Understanding organisational values, objectives, and the importance of following agreed ways of working.

04
Effective Communication

Strategies for building professional relationships and improving communication in healthcare environments.

07
Professional Development

Emphasising continuous learning, self-improvement, and supporting colleagues’ growth.

10
Values and Person-Centred Care

Adopting values-based care approaches to prioritise dignity, respect, and individualised support.

The Understanding Your Role in Health and Social Care course equips professionals with the knowledge and skills to navigate their responsibilities confidently and ethically. By exploring legal frameworks, teamwork, and person-centred care principles, participants will enhance their ability to provide safe, effective, and compassionate care while fostering their professional growth and contributing positively to healthcare environments.

Summary