Rooted in the stringent standards upheld by the National Health Service (NHS) of the UK, this course delves into the myriad facets of communication including verbal, non-verbal, written, and digital communication within a health and social care context. By marrying theoretical underpinnings with practical exercises, this course fosters a robust understanding and proficiency in communication, which is instrumental in enhancing patient satisfaction, adherence to care plans, and overall quality of care provision.
Upon successful completion of this course, participants will be able to:
This course is tailored for health and social care professionals including nurses and healthcare assistants practising within the UK.
This course will bolster your communication skills, enabling more effective patient interactions, team collaboration, and conflict resolution, thereby enhancing the overall quality of care delivery.
Assessment methodologies encompass written examinations, practical evaluations, and reflective practice assignments to ascertain comprehension and proficiency.
The course is delivered through a blend of online learning modules to furnish a holistic learning experience.
While there are no specific prerequisites, a basic understanding of health and social care delivery and clinical experience is advantageous.
