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Updated: 24 Dec 2025
Health and Social Care
Regulatory Compliance
Updated: 24 Dec 2025 Accessible Information Standards Awareness
£20
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Updated: 24 Dec 2025
4587 People Recommended
Duration Minimum 30 mins
100% Online Course
365 Days Access
Instant Access and Certification
Full Voiceover
The Accessible Information Standard (AIS) Awareness course provides health and social care professionals with a clear understanding of the AIS and their duties under Section 250 of the Health and Social Care Act 2012. The AIS requires that people with a disability, impairment, or sensory loss receive information in a format they can understand, along with any communication support they need. The course explains the purpose and scope of the AIS, its importance for equality, inclusion, and reducing health inequalities, and the responsibilities of individual practitioners, services, and the wider NHS.
£20
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Learning Outcomes.
By the end of this course,participants will be able:
To explain the definition, purpose and legal basis of the Accessible Information Standard (AIS) and its role in promoting equality, inclusion and reducing health inequalities.
To describe the scope of the AIS, including any exclusions, and outline the responsibilities of individual professionals, provider organisations and the NHS.
To define and apply the five key concepts of the AIS framework, Identify, Record, Flag, Share and Meet and recognise the importance of regular review.
To implement the AIS through appropriate procedures, systems and governance, including workforce training, flagging mechanisms, and ongoing compliance monitoring.
To demonstrate person-centred communication by recognising communication preferences and supporting individuals with visual loss, hearing loss, deafblindness and complex needs, including the use of alternative and augmentative communication (AAC) methods.
To apply best practice in data protection, confidentiality and information sharing, ensuring communication needs are recorded and met in accordance with UK GDPR, the Data Protection Act 2018, and national guidance.
Course
Contents.
01
Introduction to the Accessible Information Standards
Definition and Purpose of the AIS
03
Communicating in Practice and Supporting Specific Needs
Communication preferences and Person-centred approaches
02
Core Requirements and the Five Steps of AIS
The Six Steps of Accessible Information Standard
04
Implementation, Data Security and Continuous Improvement
Ongoing Identification and Recording of communication needs
AIS course introduces person-centred communication approaches, including support for people with visual or hearing loss, deaf blindness, and complex communication needs, and the use of alternative and augmentative communication (AAC) methods.
Summary